Innovation Consultant – Toronto, Canada | Permanent

Creative Niche’s recruitment team is working with a strategic design consulting firm to help them build their team in Toronto. They are currently looking to hire a full-time Innovation Consultant.

They have a cross-disciplinary team of strategists, foresight experts, design thinkers, social scientists and biomedical communicators combine top-down management strategy with bottom up design thinking approaches to build strategies that get implemented.

They are a fast paced, highly collaborative studio environment, driven by tackling difficult and ambiguous challenges. This is an ego free environment where anyone is prepared to do whatever is required to get the job done, from CEO to Junior whether that is slide design, proof reading, facilitation or research.

The Role:

  • Work directly with leadership to scope new projects, and co-develop new business proposals
  • Ensure the internal team is aligned on a central plan for delivering client needs, and keep the plan up to date according to changing timing or new project insights
  • Lead research and sensemaking activities, searching for critical insights into client needs that can support key strategic decisions; interviews, and desk-research
  • Build cohesive narratives around a central factbase that captures key information and implications for the client
  • Facilitate small group activities during co-creation workshops with clients and their stakeholders


  • Over 5 years of relevant industry experience
  • “A” level student
  • Top tier school
  • Some healthcare experience or interest
  • Some demonstrated leadership
  • Non-professional accomplishments, e.g: sports, or community activity
  • Insight generation:
    • Data mining / insight generation

    • Conducting and documenting interviews

  • Communications:

    • Writing clearly, and succinctly

    • Excellent speaking skills

    • Ability to build a narrative

  • Attention to detail:

    • Ability to proof read writing

    • Drive for completing activities


  • Experience in building robust strategies for clients
  • Ability to analyze and structure a problem into different elements
  • Ability to critically synthesize large quantities of diverse information and prioritize high impact insights to client problem
  • Comfortable with ambiguity / conceptual thinking
  • Comfortable with quantitative analysis

Project Management:

  • Experience in managing rapid, intense projects that have a high level of ambiguity
  • Ability to scope a structured project with key activities and tasks to achieve clear outcomes
  • Ability to rapidly adapt a project plan according to changing client needs and new insights
  • Comfortable managing multiple projects
  • Comfortable seeing projects at multiple levels

Client Management:

  • Experience managing a diverse range of clients
  • Ability to set ego aside and work collaboratively with clients at their level and need
  • Empathy for the needs and demands faced by clients
  • Comfortable with client acting as an expert in the project

Cultural Fit:

  • Experience working in a highly collaborative multi-disciplinary studio environment
  • Ability to work in cross-functional teams
  • Ability to rapidly switch roles and adapt to the changing needs of a project
  • Comfortable working with designers, researchers and strategists
  • Experience coaching junior (less experienced) team members
  • Ability to coach processes and ideas with less experienced team members
  • Ability to build confidence in team members through patience and empathy for different learning styles

Please apply for this position through our Online Registration System.

We appreciate your interest but due to time constraints we can only contact candidates in consideration. Creative Niche is dedicated to matching outstanding communication, design and interactive professionals with the right companies. If you are not contacted for the current role(s) for which you have applied, please be confident that your application will be electronically filed for future searches.

In accordance with the Accessibility for Ontarians with Disabilities Act, Creative Niche welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process for Ontario jobs. To request an accommodation, please contact Creative Niche.

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