Our client in Northeast Nova Scotia has an exciting growth opportunity for a senior-level Print Production Manger with exceptional client servicing skills.

This position plays a key role in growing site volume and revenues by providing professional consultative services relating to all print and electronic documents. You are a subject matter expert, in one or more of the following areas: Transactional Communication Services, Document Publishing and Production, Document Supply Chain Management and Forms and Fulfillment.

Major Responsibilities:

• Develops relationships with end-user clients to understand their key documents.

• Promote services capabilities and look for opportunities to drive/build incremental revenue with assigned client(s)

• Manage and lead a team of 8 to 10 made up of graphic designers and project managers

• Provides direction, monitors work quality and resolves production problems with contracted suppliers and creative agencies

• Develops and maintains Business Unit relationships, works with the Business Unit Document owners to meet document production needs

• Develops strategies for all print and electronic documents through value added solutions on print production/demand management - identifies and develops unique and creative document solutions

• Develops and presents new and innovative solutions to key Business Unit decision makers

• Identifies and develops digital document opportunities to implement with team

• Utilizes technology tools to enable cost savings and achievement of strategic objectives

• Maintains a high level of customer satisfaction and resolves all customer complaints (i.e. quality, cost or delivery)

• Coordinates and assembles all post-production job costing paperwork in preparation for billing cycle

• Meet/exceed specific activity and performance targets for revenue, call activity and customer satisfaction

Location: Northeast Nova Scotia

Rate:60K++

Requirements:

• Advertising

• Custom Communication/Publishing

• Printing

• Publishing

• Production Manager

• Project Manager

• Program Manager

• CPPP - Certified Print Production Professional

• Brochures

• Budget Management

• Business Development Management

• Collateral Design

• Collateral Print

• Exhibits

• Print Production

• Promotional Marketing

• Promotions

• Excel

• PowerPoint

• Word

Qualifications:

This position requires advanced knowledge of all concepts, practices and procedures of the Graphics Communications discipline. Experience is required in all areas of printing. This includes job/file design, use of industry standard design applications, file preparation and pre-press and in-depth knowledge of print methodologies (including web, litho, and digital) in addition to finishing, warehousing and fulfillment.

• Community College or Post Secondary education

• Previous work experience in Graphic Communications / Print Industry

• Excellent organizational and time management skills required

• Previous work experience in customer service / sales function /production and project management

• PC and Office Software skills required including PowerPoint, Word, Excel and Outlook.

Other Qualifications:

• Very strong credibility with clients and proven ability to build and maintain key customer relationships

• Utilizes consultative selling skills

• Project management and team management skills

• Excellent communication [written, verbal and presentations] skills

• Ability to raise issues with others in a way that maintains the highest trust and credibility

• Strong teamwork skills

• Proven passion for learning and thought leadership with the intent to continuously improve knowledge and skill set that ensures customers receive the highest possible value and return on their investment

Please apply for this position by sending your resume to Debra Sharpe at debra[at]creativeniche[dot]com.

We appreciate your interest but due to time constraints we can only contact candidates in consideration. Creative Niche is dedicated to matching outstanding communication, design and interactive professionals with the right companies. If you are not contacted for the current role(s) for which you have applied, please be confident that your application will be electronically filed for future searches.